Are all pre-owned items tested before sale?
Yes. Every pre-owned drone and payload undergoes a thorough inspection and functionality test. Components are updated as needed to ensure full operational readiness.

What do the condition ratings mean?
We use a simple grading system to indicate product condition:

Excellent: Minimal to no visible wear; like-new performance.

Good: Light cosmetic wear that doesn’t affect performance.

Fair: Noticeable signs of use; fully functional, but with visible wear in key areas.

Do pre-owned products come with a warranty?
Most items include a limited warranty or performance guarantee. Specific warranty details are listed per item. Please contact us for item-specific warranty coverage.

Can I return a pre-owned item?
Yes, we offer a return period on all pre-owned equipment. Return windows and conditions may vary, please review our return policy or reach out directly for more information.

Are accessories and batteries included?
Included accessories vary by item. Each listing will specify what’s included (e.g., batteries, chargers, cases). If you’re unsure, we’re happy to confirm before purchase.

Is there a difference in performance compared to new products?
Pre-owned equipment is tested to ensure full functionality and reliable performance. While cosmetic wear may be present, the core technology performs at or near new standards.

Can I trade in my existing equipment?
Yes. We accept trade-ins toward new or pre-owned purchases. Contact us with your equipment details for a quote.

Do you offer support or training with purchases?
Absolutely. Our team can provide basic setup assistance and operational guidance. Additional training or onboarding may be available upon request.